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KnowBe4 user portal
Overview
The KnowBe4 user portal provides a streamlined interface for managing security awareness training, tracking progress, and accessing educational materials.
Below is an overview of the key sections: Dashboard, Training, Library, and Learner's App.
In this Article:
- Go to the KnowBe4 user portal: Using Google Chrome or Microsoft Edge, navigate to https://training.knowbe4.com in the URL.
- Login credentials: Use your work email and Office365 password. If this is your first time logging in, you may be prompted to verify your login through the Authenticator app.
- Explore the dashboard: Once logged in, you can access training modules, phishing simulation reports, and other resources to enhance your cybersecurity skills.
The dashboard is the first page you will see when you log into the KnowBe4 user portal. It provides a snapshot of your training progress, including the status and due dates.
Key Features:
- Training Progress Overview: Displays current courses, completion percentages, and upcoming deadlines.
- Compliance Status: This section will show your compliance status for required training modules, if applicable.
- Alerts & Notifications: Reminds you of upcoming or overdue training tasks.
The dashboard is designed to help you quickly assess your security training status and act where needed.
The training section lists all available courses and modules assigned to you. It allows you to start, resume, or review completed training.
Key Features:
- Assigned Training: Displays all courses currently assigned, including start dates, deadlines, and progress percentages.
- Completion Status: Allows you to view completed modules and review any certificates of completion.
- Due Dates: Courses are listed with their respective due dates, making it easy to prioritize which ones to complete first.
- Resume Training: For in-progress courses, click the "Resume" button to continue where you left off.
Each course includes interactive content, such as videos, quizzes, and practical tests, reinforcing your security awareness skills.
The library contains optional security training materials and resources, such as videos, documents, and infographics, to further your learning.
Key Features:
- Self-Paced Learning: You can access additional content not assigned by your administrator, which is perfect for self-guided learning.
- Search & Filter: Use the search bar to find specific topics or filter resources based on type (e.g., video, document, infographic).
- Bookmarking: Bookmark resources that you find helpful for quick access later.
- Resource Categories: Materials are categorized by topics like "Phishing," "Password Security," or "Social Engineering" for easy navigation.
The library is a great place to expand your knowledge on cybersecurity topics beyond your required training.
The KnowBe4 Learner’s App brings all the functionality of the user portal to your mobile device, allowing you to manage your training on the go.
Key Features:
- Mobile Access: Complete training anytime, anywhere with a seamless experience on your mobile device.
- Push Notifications: Receive notifications for upcoming training, deadlines, or overdue tasks right on your phone.
- Sync Progress: Progress made on the Learner’s App is automatically synced with the web-based portal, ensuring consistency across devices.
- Phishing Test Results: View your phishing simulation results directly within the app.
- Offline Training: You can download certain training modules to complete them offline, and your progress will be synced once you're back online.
With the KnowBe4 Learner’s App, you have greater flexibility in managing your security training, ensuring you never miss an important update or deadline.
